"ISM is defined as a process aimed at assisting the human being to better understand what he/she believes and to recognise clearly what he/she does not know. Its most essential function is organisational. The information added (by the process) is zero. The value added is structural. The ISM process transforms unclear, poorly articulated mental models of systems into visible and well-defined models"

"ISM is an interactive learning process. In this technique, a set of different directly and indirectly related elements are structured into a comprehensive systematic model. The model so formed portrays the structure of a complex issue or problem in a carefully designed pattern implying graphics as well as words"

"a system of management invented explicitly to apply to the management of complexity. It is intended to be applied intermittently in organizations to enable those organizations to cope with issues or situations whose scope is beyond that of the normal type of problem that can readily be solved."

Slots and Values
author	Unnamed